Empathy has no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message “you’re not alone.” – Brene Brown When it comes to interviewing, we must keep fear paramount in our minds. What is the interviewee fearing? Is it jail time? Who’s going
“Change is inevitable. Growth is optional.” — John C. Maxwell Two weeks ago we talked about change and the need to remain open to it when it comes to investigative interviewing. We need to examine research for the best evidence-based practices and implement them to maximize our interviewing results. We can’t get locked into the dogma and folklore of the
“Change your thoughts and you change your world”. — Norman Vincent Peale Last week we talked about change and the need to remain open to it when it comes to investigative interviewing. We need to examine research for the best evidence-based practices and implement them to maximize our interviewing results. We can’t get locked into the dogma and folklore of
“If you’re not listening, you’re not learning.” — Lyndon B. Johnson Interviewing is so imperative to investigations, auditing, and so many areas of our professional lives. Interviewing is also a subject that garners a great deal of scientific research. Research shows that many areas of pseudo-science and folklore that have been a part of interviewing instruction need to be gone.
“Condemnation without investigation is the height of ignorance.” – Albert Einstein A couple of weeks ago I wrote about a list of qualities that we don’t want to see in our leaders. As I wrote it, I reflected on the similarities to the communication weaknesses that also plague interviewers. Much like in that post, we can learn so much from bad
It’s a new week, with potential new struggles and adversity. I just wrote a couple of blogs on facing adversity and building resilience. We all need a little motivation from time to time. Life can be rather exhausting, and you might find it energizing to learn from those who successfully have journeyed through adversity. If you need more resilience to