Category: Training

The Science of Procedural Justice: How Trust, Empathy, and Listening Enhance Investigative Interviews

Today’s blog builds off the last two weeks as we examine these interconnected issues.  The first article in this series examined the issue of trust and procedural justice.  Last week we looked at strategic empathy and its interrelationship with trust and procedural justice.  And this week, by extension, we are factoring in the importance of effective listening to accomplishing the

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The Gameful Mindset: Unlocking Creativity in Investigative Interviewing

  Because of my background and who I teach, these blogs are written for interviewing, investigations, inspection, and audit communities, but their applicability beyond those arenas should be evident.  That is especially true here. In this case we likely have a gameful mindset in recreational areas of life, but do we bring it and its underlying components into the interview

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