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  • Home
  • About
    • Mark Anderson
    • The Story Behind Our Logo
    • The History Science-Based Interviewing
    • Full and Steadfast: Why I Do This Work
    • Testimonials
  • Courses
    • Cognitive Interviewing: Memory Science and Enhanced Recall Techniques
    • Counter-Interrogation Strategy Recognition
    • Human Resources Interviewing
    • Employee Misconduct Investigations
    • Science-Based Rapport Building and Strategic Communication
    • Advanced Trauma-Informed Interviewing and Psychological First Aid for Investigators
    • Cognitive Load Assessment and Evidence-Based Statement Analysis
    • Case Preparation and Presentation
    • Countering Interviewee Questions
    • Ethical Decision Making
    • Evidence Disclosure and Strategic Empathy
    • Interview Case Study
    • Interview Considerations for Inspector General Investigations
    • Interviewing with Legal Representatives Present
    • Investigative Mindset
    • Obtaining a Detailed Written Statement
    • Orientation to Science-Based Advanced Interviewing
    • Science-Based Interviewing: Questioning Techniques
    • Shift-of-Strategy: Advanced Strategic Influence
    • Strategic Interview Planning and Preparation for Investigative Excellence
    • Strength and Weakness Forum for Interviews
    • What Does Science Say About Physical and Verbal Behavior?
  • Blogs
    • Science-based Interviewing Articles
    • Wellness Articles
  • Speaker
  • Media
    • Magazines
    • Podcast
    • Sociology Group
  • Videos
  • Contact
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What are Positive Affirmations and Why Should I Care?

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Are Confidence and Credibility Important?  8 Power-Ups for Reclaiming Confidence!

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The Iceberg Model and Interviewing

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The Victim Mentality is Running Rampant; Have You Got It Too?

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Gratitude is an Attitude: What’s Yours?

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What Does Contentment Mean?

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A Bakers Dozen of Common Mistakes that Damage Effective Interviewing, Part 2

Do you struggle in the interview?  Is your confidence quickly derailed when an interview takes an odd turn (most do)? 

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A Bakers Dozen of Common Mistakes that Damage Effective Interviewing, Part 1

In everything in life that we work to master, there are often common mistakes that occur or creep into our

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Four Ways To Maximize The Effect of Rapport; Rapport at the Essence of Communication and Connection

“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have

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The 7 Foundational Requirements for Rapport: Rapport at the Essence of Communication and Connection

“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have

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Traversing the 3 Levels of Rapport: Rapport at the Essence of Connection

“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have

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The Rise of Societal Narcissism and its Impact on Interviewing and Interrogation

The rise of narcissism seen in society today is having a significant impact in the interview room.  It effects many

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Complaint Intake Interview Training for the Florida AIG

Excited to be leading three one day programs on Complaint Intake Interview Training for the Florida Chapter of the Association

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I AM CEO Podcast Appearance

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Four Benefits of Having A Hotline or Complaint Intake Vehicle for Effective Operations

  This is the second month addressing the issue of Hotlines.  Last month I wrote a blog entitled “Have We

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Have We Adequately Prepared Our Hotline Operators and Intake Workers?

As 2019 starts, I have had numerous conversations and input regarding Hotline Operator and Intake Worker interviewing and their preparation

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