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Category: Wellness

Building Trust and Gathering Truth: Research-Driven Communication Strategies

These blogs are clearly written for the interviewing, investigations, inspection, and audit communities, but I hope you all see applicability across the board. They would help in sales, in teaching, in community service, and even in leadership, God forbid.  Beyond that, work is but a slice of our lives impact, so really, I want them to also improve relationships and

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Creativity in Evidence-Based Interviewing: A Forward-Looking Perspective

Last week we talked about evidence-based practices and examined the issue of influence vs. persuasion in our interviews.  Today we will look at creativity and the necessity to develop and employ it to be successful in our interactions. Much like the last two weeks, I ask you to do another New Year’s self-assessment to identify whether changes are necessary to

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The Silent Struggle: The Impact of Loneliness on Investigative Interviewing

“Loneliness and the feeling of being unwanted is the most terrible poverty.”— Mother Teresa The last two weeks we examined the use of words in the interview room, both by the interviewer and interviewee. We looked at the importance of active listening to that person sitting across from us.  Part of that need to “listen” is our responsibility to fully

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