“A lie can travel halfway around the world while the truth is putting on its shoes.” – Mark Twain Last week we looked at empathy and fear in the interview room. Keeping with our time in the interview room, where is our focus for detecting deception. Are we still focusing on those non-verbal myths of our past training, or investing
Empathy has no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message “you’re not alone.” – Brene Brown When it comes to interviewing, we must keep fear paramount in our minds. What is the interviewee fearing? Is it jail time? Who’s going
“Change is inevitable. Growth is optional.” — John C. Maxwell Two weeks ago we talked about change and the need to remain open to it when it comes to investigative interviewing. We need to examine research for the best evidence-based practices and implement them to maximize our interviewing results. We can’t get locked into the dogma and folklore of the
“Change your thoughts and you change your world”. — Norman Vincent Peale Last week we talked about change and the need to remain open to it when it comes to investigative interviewing. We need to examine research for the best evidence-based practices and implement them to maximize our interviewing results. We can’t get locked into the dogma and folklore of
“To improve is to change; to be perfect is to change often.” — Winston Churchill Change. How do you feel about the subject of change? For me, the older I get the more difficult change is, but that doesn’t mean I won’t do it, not for change sake, but for improved performance. I seem to be in a season of
“If you’re not listening, you’re not learning.” — Lyndon B. Johnson Interviewing is so imperative to investigations, auditing, and so many areas of our professional lives. Interviewing is also a subject that garners a great deal of scientific research. Research shows that many areas of pseudo-science and folklore that have been a part of interviewing instruction need to be gone.