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A Baker’s Dozen of Evidence-Based Interviewing Principles That Maximize Information Gathering - Anderson Investigative
Science-Based Interviewing

A Baker’s Dozen of Evidence-Based Interviewing Principles That Maximize Information Gathering

Thirteen research-backed principles for interviewers ready to leave legacy techniques behind — because effective interviewing, like good baking, benefits from giving a little extra.

Mark Anderson 15 min read

Continuing on our journey to shine a light on procedural justice and science-based interviewing practices, and their absolute need to be implemented across the board in the practice of interviewing, we’ll keep focusing on specific issues — but the key is getting these practices into the hands of interviewers. In this article, I want to explore the importance of a total transition to science-based interviewing methodology. This move must be fully adopted, including changes to mindset, to make it a permanent, functional part of our interview planning, preparation, and execution.

As we look at these science-based practices, there are a couple of foundational concepts each of us must consider. What is your organizational mission? Are you in the interview to get the greatest quantity and quality of truthful information in an ethical manner? If the number one reason interviewees tell us the truth is the confidence and credibility of the interviewer, what are the results of using legacy and outdated practices with no evidential support? The result is the antithesis of our organizational mission and goals. Stop curtailing progress, and implement the best practices available.

Do you find yourself struggling to gather complete and accurate information during interviews? Are you confident your techniques align with current research on what works? The landscape of investigative interviewing has evolved dramatically, and many traditional approaches have been scientifically debunked or significantly refined.

The research is clear: coercive, confrontational approaches increase the risk of false confessions, compromise information quality, and violate ethical standards that modern investigators must uphold. Current science-based practices focus on building rapport, encouraging free narrative accounts, and using non-coercive methods that respect human rights while maximizing information gathering.

I’ve spent years refining my approach based on emerging research, and I’ll be honest — some techniques I once relied on are now scientifically discredited. It’s humbling but essential work. As General Eisenhower said, “Plans are useless, but planning is indispensable,” and that planning must now be grounded in solid research, not tradition.

I’ve written hundreds of blogs, and I’m now reviewing each one to make sure I’m not promoting legacy practices and that I’m ethically adopting science-based practices. So here’s my rewrite of my Baker’s Dozen. The old one is still out there and has been viewed by thousands, but here is the science-based Baker’s Dozen of principles that can transform your interviewing effectiveness while maintaining ethical standards.

What’s a Baker’s Dozen?

For those who didn’t grow up in an era when local bakeries were neighborhood institutions, a baker’s dozen means thirteen instead of twelve. The tradition dates back centuries, when bakers would throw in an extra roll or pastry to avoid penalties for short-weighing customers.

Growing up, my trips to Ken’s Luncheonette for my mom were always a treat — not just because they made the best homemade cinnamon donuts in town, but because every “dozen” I carried home was actually thirteen warm, sugar-dusted circles of heaven. That extra donut represented something important: going beyond the minimum, exceeding expectations, and building trust through generous practice.

In the spirit of that tradition, here are thirteen principles instead of the expected twelve — because effective interviewing, like good baking, benefits from giving a little extra.

The Research-Based Thirteen

1. Comprehensive Interview Planning with Research-Based Objectives

Current research emphasizes that every interview must be prepared with the investigation’s needs in mind, accounting for all available information and identifying key objectives. But planning has evolved beyond just preparing questions. Science-based planning includes:

  • Understanding memory science and how trauma affects recall
  • Preparing open-ended questions that encourage narrative responses
  • Planning for multiple interview sessions if needed
  • Considering the interviewee’s cognitive and emotional state

Inadequate planning remains epidemic — but the consequences are more serious than we once understood. Poor planning doesn’t just reduce information quality; it can lead to contaminated statements, false confessions, and human rights violations.

2. Environment Design Based on Psychological Comfort

The physical environment dramatically impacts information flow, but not in the ways we traditionally thought. Research demonstrates that creating psychological safety through environmental choices improves both information quality and ethical compliance. Consider:

  • Neutral, non-intimidating spaces
  • Comfortable seating arrangements without barriers
  • Appropriate lighting and temperature
  • Minimizing power dynamics through room setup

Forget the intimidating interview room with harsh lighting — this isn’t television. Research shows it’s counterproductive for gathering accurate information.

3. Strategic Rapport Building Through Active Listening

Recent training studies with law enforcement demonstrate that rapport-based approaches, including productive questioning skills and relational rapport-building tactics, significantly improve interview outcomes. But true rapport goes beyond small talk about sports teams and the weather. Science-based rapport involves:

  • Demonstrating genuine interest in the person’s perspective
  • Active listening without judgment
  • Finding authentic commonalities
  • Building trust through transparency about the process

Quality rapport takes time and genuine engagement — there are no shortcuts.

4. Free Narrative Encouragement Using Cognitive Interview Principles

The cognitive approach emphasizes asking subjects to describe events without interruption, using pauses to encourage them to fill in gaps rather than asking leading questions. This represents a fundamental shift from traditional questioning approaches. Effective techniques include:

  • “Tell me everything you remember about…”
  • Strategic use of silence
  • Minimal encouragers (“go on,” “tell me more”)
  • Avoiding premature clarification questions

Let them tell their story first — interruptions contaminate memory and reduce information quality.

5. Ethical Information Gathering Without Coercion

Science-based methods focus on obtaining a full account of events rather than seeking confessions, contrasting sharply with more aggressive, accusatory approaches. Modern investigative interviewing prioritizes:

  • Information gathering over confession-seeking
  • Respect for human rights and dignity
  • Non-coercive questioning techniques
  • Transparency about the interview process

The goal is truth, not admissions obtained through manipulation.

6. Science-Based Response to Denials and Inconsistencies

Rather than aggressively “shutting down” denials, current research supports:

  • Exploring the reasons behind denials
  • Seeking clarification without confrontation
  • Presenting evidence objectively when appropriate
  • Maintaining the relationship while addressing inconsistencies

Science-based methods allow suspects to provide their account before presenting evidence of inconsistencies, focusing on understanding rather than immediate confrontation.

7. Scientific Approach to Detecting Deception

Traditional “behavioral indicators” of deception have been largely debunked. Research shows that training investigators to discern lying through behavioral analysis is problematic and unreliable. Instead, focus on:

  • Content analysis of statements
  • Logical consistency within accounts
  • Corroboration with physical evidence
  • Multiple interview sessions to test reliability

Abandon the myth that you can reliably detect lies through body language — you can’t.

8. Trauma-Informed Interviewing Practices

Current research emphasizes avoiding re-traumatization and supporting victims through interview processes. This includes:

  • Understanding how trauma affects memory and recall
  • Allowing for multiple sessions
  • Recognizing signs of distress
  • Adapting techniques for vulnerable populations

Not everyone responds to stress the same way, and trauma can significantly impact how people communicate.

9. Professional Emotional Regulation and Self-Awareness

Your nonverbal behavior matters, but not in the “rubber face” way traditionally taught. Science-based self-awareness involves:

  • Managing your own emotional responses
  • Maintaining professional composure without appearing cold
  • Recognizing your biases and assumptions
  • Adapting your communication style to the individual

The goal is professional empathy, not emotional distance, or plain arrogance.

10. Multiple Session Planning for Complex Cases

Research supports breaking complex interviews into multiple sessions rather than marathon single encounters. Benefits include:

  • Reduced cognitive load for interviewees
  • Time for memory consolidation between sessions
  • Opportunity to verify information
  • Reduced risk of false confessions due to fatigue

Don’t try to get everything in one sitting — quality over speed.

11. Documentation and Recording Best Practices

Systematic approaches to documentation improve reliability and provide accountability. Modern standards include:

  • Audio or video recording when legally permissible
  • Detailed contemporaneous notes
  • Transparent explanation of recording policies
  • Secure storage and chain-of-custody procedures

Proper documentation protects everyone involved and provides an undisputed record.

12. Continuous Professional Development in Science-Based Techniques

For any technique to be truly science-based, it must undergo repeated independent evaluations using different methodologies and conducted by separate research teams. This means:

  • Staying current with research developments
  • Participating in ongoing training
  • Critically evaluating traditional practices
  • Adapting techniques based on new evidence

The field is evolving rapidly — what worked yesterday may be problematic today.

13. Ethical Framework Integration Throughout the Process

International standards now advocate for universal protocols identifying non-coercive interviewing methods and procedural safeguards. This includes:

  • Respecting human rights and dignity
  • Obtaining informed consent when appropriate
  • Providing clear explanations of the process
  • Maintaining professional boundaries

Ethical behavior isn’t optional — it is fundamental to effective, quality interviewing.

What’s Changed and Why It Matters

So from Baker’s Dozen I to Baker’s Dozen II, several traditional techniques have been scientifically discredited or significantly refined:

Eliminated from this list

  • Aggressive denial suppression (increases false confession risk)
  • Behavioral lie detection (scientifically unreliable)
  • Confrontational evidence presentation (reduces cooperation)
  • Manipulation through themes and minimization (ethically problematic)
  • Immediate re-accusation after denials (damages rapport)

Added based on current research

  • Trauma-informed practices
  • Multiple session approaches
  • Ethical frameworks
  • Cognitive interview principles
  • Professional development requirements

The stakes are higher than we once understood. Poor interviewing doesn’t just reduce information quality — it can lead to wrongful convictions, re-traumatization of victims, and erosion of public trust in our institutions.

Moving Forward

I challenge you to honestly assess which of these science-based principles you’re consistently applying. Pick one area for improvement in your next interview. Then another. Then another. The research is clear about what works, but implementing change requires commitment and practice.

We’re not judges or interrogators — we’re professional information gatherers committed to finding truth while respecting human dignity. — The identity shift at the center of this list

That’s not just good ethics; it’s good investigative practice.

Don’t be the adversary. Be the mediator. — The whole transition in five words

The field has evolved, and so must we. The question isn’t whether you can adapt to science-based practices — it’s whether you can afford not to.

Training is a first step. It is what moved me beyond my blind spots, at least some of them. I can provide the training or recommend providers teaching science-based techniques. Do your research, find the right provider, and maximize your training dollar investment. If you are a practitioner or a leader, don’t settle for the same old legacy-based methods that have no empirical evidence supporting them. If you are in leadership, you carry the same responsibility to know and apply these standards and to find training content that maximizes your team’s effectiveness and accomplishes your mission.

Anderson Investigative Associates specializes in customized science-based interview training that aligns with current research and international standards. Our programs address the transition from traditional to scientifically supported techniques while maintaining practical applicability in real-world interviews. If you have any questions or would like to discuss the subject of this imperative transition, or any training need, please reach out. Additional issues pertaining to interviewing, auditing, and investigations can be found in other blogs and videos that we have produced and are contained in most blocks of instruction that our company presents.

If you have additional questions, comments, or an interview topic you would like me to address, just let me know. In the meantime, be well, stay safe out there, and start investing in a transition that is ethical and effective. It will improve everything you do. It’s time to improve your interviewing and communication skills, not just in interviews, but throughout your life. If you need help getting ready, I know who could help.

Further Reading

Science-Based and Non-Coercive Interviewing Approaches

  • Akca, D., Larivière, C. D., & Eastwood, J. (2021). Assessing the efficacy of investigative interviewing training courses: A systematic review. Legal and Criminological Psychology, 26(2), 245–262.
  • Clarke, C., & Milne, R. (2001). National Evaluation of the PEACE Investigative Interviewing Course. Home Office Police Research Series Paper 149.
  • Connecticut General Assembly. (2014). Interrogation Techniques. Office of Legislative Research Report 2014-R-0071.
  • Griffiths, A., & Milne, R. (2006). Will it all end in tiers? Police interviews with suspects in Britain. In T. Williamson (Ed.), Investigative Interviewing: Rights, Research, Regulation (pp. 167–189). Willan Publishing.
  • Gudjonsson, G. H. (2007). Investigative interviewing: Recent developments and some fundamental issues. British Journal of Forensic Practice, 9(2), 37–46.

Cognitive Interview Techniques

  • Fisher, R. P., & Geiselman, R. E. (1992). Memory-Enhancing Techniques for Investigative Interviewing: The Cognitive Interview. Charles C Thomas Publisher.
  • Memon, A., Meissner, C. A., & Fraser, J. (2010). The Cognitive Interview: A meta-analytic review and study space analysis of the past 25 years. Psychology, Public Policy, and Law, 16(4), 340–372.
  • Milne, R., & Bull, R. (1999). Investigative Interviewing: Psychology and Practice. John Wiley & Sons.

Problems with the Reid Technique and Coercive Methods

  • Kassin, S. M., Drizin, S. A., Grisso, T., Gudjonsson, G. H., Leo, R. A., & Redlich, A. D. (2010). Police-induced confessions: Risk factors and recommendations. Law and Human Behavior, 34(1), 3–38.
  • Leo, R. A. (2008). Police Interrogation and American Justice. Harvard University Press.
  • Meissner, C. A., Redlich, A. D., Michael, S. W., Evans, J. R., Camilletti, C. R., Bhatt, S., & Brandon, S. (2014). Accusatorial and information-gathering interrogation methods and their effects on true and false confessions: A meta-analytic review. Journal of Experimental Criminology, 10(4), 459–486.
  • Russano, M. B., Meissner, C. A., Narchet, F. M., & Kassin, S. M. (2005). Investigating true and false confessions within a novel experimental paradigm. Psychological Science, 16(6), 481–486.

Rapport-Based Approaches and Training Effectiveness

  • Alison, L., & Alison, E. (2017). Revenge versus rapport: Interrogation, terrorism, and torture. American Psychologist, 72(3), 266–277.
  • Bull, R., & Milne, R. (2004). Attempts to improve the police interviewing of suspects. In G. D. Lassiter (Ed.), Interrogations, Confessions, and Entrapment (pp. 182–196). Kluwer Academic Publishers.
  • Evans, J. R., Meissner, C. A., Brandon, S. E., Russano, M. B., & Kleinman, S. M. (2010). Criminal versus HUMINT interrogations: The importance of psychological science to improving interrogative practice. Journal of Psychiatry & Law, 38(1–2), 215–249.
  • Meissner, C. A., Kelly, C. E., & Woestehoff, S. A. (2015). Improving the effectiveness of suspect interrogations. Annual Review of Law and Social Science, 11, 211–233.

Trauma-Informed Interviewing

  • Becker-Blease, K. A., & Freyd, J. J. (2006). Research participants telling the truth about their lives: The ethics of asking and not asking about abuse. American Psychologist, 61(3), 218–226.
  • Holliday, R. E., Brainerd, C. J., Reyna, V. F., & Humphries, J. E. (2009). The cognitive interview: Research and practice across the lifespan. In R. Bull, T. Valentine, & T. Williamson (Eds.), Handbook of Psychology of Investigative Interviewing (pp. 137–160). John Wiley & Sons.
  • LaRooy, D., Katz, C., Malloy, L. C., & Lamb, M. E. (2010). Do we need to rethink guidance to interviewers? Child Abuse & Neglect, 34(12), 915–925.

Multiple Session and Complex Case Management

  • Fisher, R. P., & Schreiber, N. (2007). Interview protocols for improving eyewitness memory. In M. P. Toglia, J. D. Read, D. F. Ross, & R. C. L. Lindsay (Eds.), The Handbook of Eyewitness Psychology (Vol. 1, pp. 53–80). Lawrence Erlbaum Associates.
  • Powell, M. B., Fisher, R. P., & Wright, R. (2005). Investigative interviewing. In N. Brewer & K. D. Williams (Eds.), Psychology and Law: An Empirical Perspective (pp. 11–42). Guilford Press.

Documentation and Recording Best Practices

  • Baldwin, J. (1993). Police interview techniques: Establishing truth or proof? British Journal of Criminology, 33(3), 325–352.
  • Griffiths, A., Milne, R., & Cherryman, J. (2011). A question of control? The formulation of suspect and witness interview question strategies by advanced interviewers. International Journal of Police Science & Management, 13(3), 255–267.
  • Sullivan, T. P. (2004). Police experiences with recording custodial interrogations. Journal of Criminal Law and Criminology, 95(4), 1309–1357.

International Standards and Ethical Frameworks

  • Gudjonsson, G. H. (2003). The Psychology of Interrogations and Confessions: A Handbook. John Wiley & Sons.
  • United Nations Office on Drugs and Crime. (2019). Manual on Investigative Interviewing for Criminal Investigation. UNODC.
  • Williamson, T. (Ed.). (2006). Investigative Interviewing: Rights, Research, Regulation. Willan Publishing.

Professional Development and Evidence-Based Practice

  • Brandon, S. E. (2011). The use of rapport in investigative interviewing: A critical review. In C. A. Ireland & M. J. Fisher (Eds.), Consultancy and Advising in Forensic Practice (pp. 21–46). BPS Blackwell.
  • College of Policing. (2022). Investigative Interviewing. Authorized Professional Practice.
  • Oxburgh, G., Ost, J., Morris, P., & Cherryman, J. (2015). The impact of question type and empathy on police interviews with suspects of homicide, filicide, and child sexual abuse. Psychiatry, Psychology and Law, 22(6), 903–917.
Cognitive Interviewing Trauma-Informed Practice Science-Based Interviewing

Mark A. Anderson

Director of Training and Development at Anderson Investigative Associates, where he provides training on interview planning, Cognitive Interview techniques, Strategic Use of Evidence, and other science-based interviewing methods.