Moving beyond passive observation to ethical strategic engagement.
We’re at a critical juncture in the evolution of investigative interviewing. The science is clear, the tools are available, and the moral imperative is undeniable — yet implementation remains frustratingly inconsistent across our profession. This isn’t about tweaking what we’ve always done; it’s about fundamentally reimagining how we approach every interview, from initial planning through final documentation.
The transformation starts with brutal honesty about our current practices. Ask yourself: does your interviewing methodology align with your organization’s mission to uncover truth? If interviewer credibility is the cornerstone of successful information gathering, what does it say about our profession when we rely on techniques that modern science has proven unreliable? Every time we choose convenience over science-based practice, we’re not just failing our cases — we’re failing our calling as truth-seekers.
If understanding counter-interrogation strategies was the first revolution in science-based interviewing, then learning to ethically influence those strategies represents the second. While strategic recognition helps us understand what subjects are doing, the Shift-of-Strategy (SoS) approach helps us create conditions where they might choose to do something different — voluntarily.
This isn’t about manipulation or coercion. It’s about sophisticated relationship management that acknowledges strategic behavior and creates environments where disclosure becomes more attractive than withholding. For investigators still operating under the assumption that people either cooperate or they don’t, this represents a fundamental paradigm shift that’s already transforming complex case outcomes.
Traditional interviewing approaches often treat subject behavior as fixed: someone is either cooperative or uncooperative, truthful or deceptive. The Shift-of-Strategy approach is built on a more sophisticated understanding — strategic behavior is dynamic and responsive to interview conditions.
Recent research demonstrates that subjects continuously evaluate their strategic choices based on changing circumstances during interviews. The same person who begins with sophisticated withholding strategies can be encouraged to shift toward disclosure strategies when interview conditions make that choice more attractive and beneficial.
Consider a corporate investigation where a subject initially uses careful withholding strategies to protect their professional reputation. Through strategic influence techniques, an investigator can create conditions where providing comprehensive information appears more likely to protect that reputation than continued withholding. The subject makes a voluntary strategic shift based on their own assessment of their best interests.
The power of the SoS approach lies in understanding the psychological mechanisms that drive strategic decision-making:
The key insight: strategic behavior isn’t fixed resistance to overcome, but adaptive decision-making to influence ethically.
Traditional interview methods often create conditions that reinforce strategic resistance:
SoS techniques work differently by:
The Shift-of-Strategy approach extends the validated Strategic Use of Evidence technique by focusing specifically on influencing strategic behavior rather than just working within it. Research examining strategic influence applications shows that subjects using withholding strategies can be encouraged to shift toward disclosure strategies through ethical interviewing techniques that make disclosure appear more beneficial than withholding.
This isn’t theoretical — it’s measurably effective. Studies demonstrate that strategic influence techniques can significantly increase information disclosure while maintaining ethical standards. The approach works because it aligns with, rather than opposes, natural psychological tendencies toward consistency, reciprocity, and rational self-interest.
The University of Gothenburg’s current research project aims to substantially advance the SoS approach and develop effective training packages ready for deployment with various practitioner audiences. This represents serious academic investment in practical applications that can transform investigative effectiveness.
Strategic influence operates through subtle relationship and communication management rather than dramatic confrontational techniques:
Consider a scenario involving suspected financial irregularities. Instead of confronting a subject with evidence in an accusatory manner, an SoS-trained investigator might present evidence that demonstrates investigative thoroughness while asking for help understanding complex financial transactions. This approach provides the subject with opportunities to explain their actions in professional context rather than simply admit wrongdoing.
The difference is profound: traditional approaches often escalate strategic resistance, while SoS techniques create conditions where strategic cooperation becomes attractive.
The most critical aspect of SoS training involves understanding and maintaining ethical boundaries. Strategic influence is not manipulation — the distinction lies in intent, method, and respect for subject autonomy.
Creates conditions where voluntary cooperation serves both investigative needs and subject interests. Respects decision-making capacity while providing accurate information about consequences and options.
Uses deception, coercion, or exploitation to force compliance regardless of subject interests or autonomous choice.
The SoS approach maintains ethical boundaries through:
Modern investigative contexts increasingly involve sophisticated subjects who use strategic approaches regardless of whether investigators recognize them. SoS provides tools for working effectively within this reality.
The stakes are significant: cases that remain unresolved due to strategic withholding, evidence that goes undiscovered because investigators lack strategic influence capabilities, and outcomes compromised by incomplete information disclosure.
Organizations implementing SoS capabilities often encounter predictable challenges:
The solution involves systematic capability development rather than quick technique adoption. Organizations that invest in comprehensive SoS training report significant improvements in case outcomes and investigator effectiveness.
Here’s what organizations with SoS capabilities report: complex cases resolve with better outcomes, subjects provide more comprehensive information voluntarily, and relationships improve rather than deteriorate during strategic influence processes.
More importantly, they handle sophisticated subjects more effectively. When dealing with educated, experienced, or legally represented subjects who naturally use strategic approaches, SoS-trained investigators maintain effectiveness while investigators using legacy methods often struggle.
The gap is widening. As more investigators gain strategic influence capabilities, organizations without these skills find themselves at increasing disadvantage in complex cases requiring sophisticated interviewing approaches.
The shift from passive strategic recognition to active strategic influence requires professional courage. Many investigators are comfortable identifying strategic behavior but hesitant to engage in strategic influence, often due to concerns about ethical boundaries or technique complexity.
This hesitation is understandable but increasingly costly. The research demonstrates that ethical strategic influence is both possible and highly effective. The key lies in proper training that emphasizes ethical frameworks alongside technique development.
The alternative — continuing to operate as passive observers of strategic behavior while subjects become increasingly sophisticated — leads to predictable outcomes: incomplete investigations, unresolved cases, and missed opportunities for comprehensive information gathering.
The Shift-of-Strategy approach represents the natural evolution of science-based interviewing from passive observation to ethical engagement. Organizations that develop these capabilities now position themselves to handle complex cases more effectively while maintaining the highest ethical standards.
The research foundation is solid, the training methodologies are developed, and the evidence of effectiveness is compelling. What’s required now is the professional commitment to move beyond comfortable legacy methods toward sophisticated strategic influence capabilities.
Every case involving strategic withholding represents an opportunity for strategic influence. Every subject using sophisticated approaches is a candidate for ethical strategic shift encouragement. The question isn’t whether these techniques work — it’s whether we’ll develop the capabilities to use them effectively.
The second revolution in science-based interviewing is already underway. Those who embrace strategic influence capabilities now will find themselves significantly more effective in complex cases requiring sophisticated approaches. Those who don’t will find themselves playing an increasingly outdated game.
Advanced strategic influence training represents a significant investment in investigative effectiveness. Organizations that develop these capabilities gain substantial advantages in complex cases involving sophisticated strategic behavior.
Anderson Investigative Associates provides comprehensive training in Shift-of-Strategy techniques and ethical strategic influence methods. This advanced training builds on strategic recognition capabilities to create complete strategic engagement competencies.
Training is a first step. It is what moved me beyond my blind spots, at least some of them. I can provide the training or recommend providers teaching science-based techniques. Do your research, find the right provider, and maximize your training dollar investment. If you are a practitioner or a leader, don’t settle for the same old legacy-based methods that have no empirical evidence supporting them. If you are in leadership, you carry the same responsibility to know and apply these standards and to find training content that maximizes your team’s effectiveness and accomplishes your mission.
Anderson Investigative Associates is positioned to custom-tailor science-based training to your specific needs. If you have any questions or would like to discuss the subject of this imperative transition, or any training need, please reach out. Additional issues pertaining to interviewing, auditing, and investigations can be found in other blogs and videos that we have produced and are contained in most blocks of instruction that our company presents.
If you have additional questions, comments, or an interview topic you would like me to address, just let me know. In the meantime, be well, stay safe out there, and start investing in a transition that is ethical and effective. It will improve everything you do. It’s time to improve your interviewing and communication skills, not just in interviews, but throughout your life. If you need help getting ready, I know who could help.
Mark A. Anderson
Director of Training and Development at Anderson Investigative Associates, where he provides training on interview planning, Cognitive Interview techniques, Strategic Use of Evidence, and other science-based interviewing methods.