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The Truth Paradox: What Are We Really After in Investigative Interviewing? - Anderson Investigative
Science-Based Interviewing

The Truth Paradox: What Are We Really After in Investigative Interviewing?

We say we want “the truth.” But the way we talk about it isn’t quite what it is — and getting clear on that changes everything about how we interview.

Mark Anderson 10 min read

Our journey here continues to shine a light on procedural justice and science-based interviewing practices, and their absolute need to be implemented across the board in the practice of interviewing. We’ll keep focusing on specific issues, but the key is getting these practices into the hands of interviewers. In this piece, I want to explore the issue of truth: what is it, and how does it show up in our science-based interviewing methodology?

As we look at these science-based practices, there are a couple of foundational concepts each of us must consider. What is your organizational mission? Are you in the interview to get the greatest quantity and quality of accurate information in an ethical manner? If the number one reason interviewees tell us their truth is the confidence and credibility of the interviewer, what are the results of using legacy and outdated practices with no evidential support? The result is the antithesis of our organizational mission and goals. With the research and knowledge now available, it’s time to implement the best practices possible. Here’s one more to consider.

We say we want “the truth” — I’m tempted to say, “but you can’t handle the truth.” We pursue it in every interview, audit, and inspection like it’s a single, shining object waiting to be unearthed. But here’s the twist: what if truth — at least the way we talk about it — isn’t quite what we think it is?

That question isn’t just philosophical. It goes straight to the heart of our craft as investigators and oversight professionals. If our job is to find the truth, we’d better be clear on what we mean by it — and just as importantly, how we realistically, ethically, and scientifically get there.

The Truth Isn’t What It Used to Be (Or Maybe It Never Was)

For decades, many investigative practices operated under a legacy mindset: get to “the truth” by pushing for confessions, detecting lies by reading behaviors, and pressing hard when someone seemed evasive. But that approach has been repeatedly debunked by science — and often leads us away from the very truth we’re after.

Memory is flawed. Perception is filtered. Emotion, trauma, time delays, and simple human error shape the accounts people give. Even sincere interviewees may not produce fully accurate or complete information. And as it turns out, we’re not all that great at spotting deception either.

So what is “truth” in investigative interviewing? It’s not a confession. It’s not certainty. It’s not something we pull out of someone with the right amount of pressure.

Truth isn’t a destination — it’s a process. — And, like most everything else in interviewing, are we prepared for that process?

Truth-Default Theory: We’re Wired to Believe

One of the most compelling frameworks to emerge in recent years is Truth-Default Theory (TDT), developed by Dr. Timothy Levine. It explains something we all feel but often fail to confront: we’re biased toward belief. As humans, we default to assuming that others are telling the truth — unless something triggers our suspicion.

That’s true not just for civilians, but for us as professionals. Despite training and experience, investigators are not immune to the truth bias. We often believe what people say unless there’s an overt red flag. And unfortunately, that same bias means we’re poor at detecting deception.

Studies consistently show that our accuracy in distinguishing between truth and lies hovers around 54–56 percent — barely better than chance. The upshot? Efforts to detect lies by watching for fidgeting, eye movement, or hesitation aren’t just unreliable — they’re dangerous, and there is clearly no scientific evidence supporting them.

Key Takeaway

Truth-Default Theory reminds us that we’re not naturally equipped to “read” truthfulness with accuracy. Instead of trying to detect deception, we should focus on eliciting verifiable information.

The Fall of Confession Culture — and the Rise of Information Gathering

This isn’t just a philosophical shift — it’s a practical, professional one, and a scientific one. Legacy confession-based models are falling out of favor for good reason. They lean heavily on adversarial posturing, presumptions of guilt, and false indicators of deception.

Contrast that with science-based, information-gathering approaches — models like:

  • Cognitive Interviewing
  • Strategic Use of Evidence (SUE)
  • Other validated science-based curricula

These methods are rapport-based, open-ended, ethically grounded, and empirically validated. Their goal isn’t to “catch” liars — it’s to gather the most complete, accurate, and verifiable account possible. Is that “truth”?

Bullet Takeaways
  • Science-based interviewing is grounded in elicitation, not confrontation.
  • “The truth” emerges not from a confession, but through a structured, respectful process of inquiry.
  • These models are more defensible, more reliable, and more aligned with modern oversight values and ethical conduct.

Truth as a Process, Not a Product

Let’s reframe. When we say we’re “getting to the truth,” what we’re really doing is building a reliable narrative:

  • Corroborated through multiple data points
  • Cross-verified with evidence
  • Aligned with behavioral consistency and logic
  • Open to revision as new information emerges

This process-oriented view of truth aligns with how courts evaluate evidence, how auditors build findings, and how inspectors justify outcomes.

It also aligns with memory science. As research by Loftus and others shows, memory is reconstructive, not reproductive. People don’t recall events like playing back a video — they reconstruct fragments, often imperfectly.

That means even cooperative interviewees may give inaccurate details — and pressing harder won’t clarify things. In fact, coercion or leading questions can distort the truth further, which is contrary to our mission and goals.

Practical Implication

We must prioritize accurate, testable information — not confident narratives or early judgments.

The Real-Time Lie Detection Problem

Here’s a hard truth: we don’t spot lies well in real time. The science is clear:

  • Most behavioral cues to deception are unreliable.
  • Confidence and detail don’t necessarily equal accuracy.
  • Nervousness does not equal lying.
  • Truthful and deceptive individuals often behave similarly under pressure.

So why do false confessions still occur? Because aggressive techniques pressure people into saying what they think interviewers want to hear. And if we believe we’ve “got the truth” too early, we stop looking for contradictions or overlooked facts. Our confirmation bias negates our open pursuit of reliable information.

Reframe Your Mindset

Assume you are likely to believe too easily, judge too quickly, and close the investigation too early. Good science-based interviewing guards against all three.

Let’s Get Practical: Science-Based Interviewing in Action

If you’re wondering how to translate all this into actionable steps, here’s your starter pack:

  1. Build Psychological Safety. Establish rapport. Give space for narrative. Avoid interruptions early. These conditions allow people to remember and reveal more.
  2. Ask for Details. Push for time sequences, spatial layouts, drawings, conversations — anything that can later be verified. There are a myriad of tools to facilitate this.
  3. Check Consistency Over Time. Follow up with clarification interviews. Look for changes or consistencies — not to “trap” someone, but to assess reliability and explore the possibility of deeper inquiry.
  4. Corroborate. Check the subject’s account against external evidence. If they mention emails, timestamps, or locations, verify them. Verify everything.
  5. Avoid Snap Judgments. Remind yourself: demeanor does not equal deception. Keep suspicion suspended until you’ve done the legwork.

Truth, Ethics, and the Human Element

Lastly, truth-seeking must be married to ethics — always. Science-based interviewing protects not just the process, but the people:

  • It prevents false confessions and coercion.
  • It provides vulnerable subjects with dignity and agency.
  • It creates a more defensible, transparent investigative record.

As noted in Vrij, Hope, and Fisher (2014), ethical approaches not only yield more accurate information — they also increase public trust in investigative outcomes, and in the people producing them.

The Bottom Line

Ethical interviewing isn’t just a moral stance — it’s a strategic one. It yields better information, improves decision-making, and builds institutional integrity.

So... What Are We Really After?

If you’re an auditor, investigator, or oversight professional, the “truth” you seek may not always be crystal-clear, confession-ready, or instantly available. But that doesn’t mean we abandon the pursuit. It means we evolve.

Old New
Confession-based coercion Science-based exploration
Gut instincts Structured analysis
False certainty Corroborated insight
It’s time we stopped treating truth like buried treasure and started treating it like what it is: a careful, ongoing construction — ethically built, collaboratively verified, and always open to refinement. — The reframe this entire piece is built around

When it comes to the mindset shift this transition requires, training is a first step. It is what moved me beyond my blind spots, at least some of them. I can provide the training or recommend providers teaching science-based techniques. Do your research, find the right provider, and maximize your training dollar investment. If you are a practitioner or a leader, don’t settle for the same old legacy-based methods that have no empirical evidence supporting them. If you are in leadership, you carry the same responsibility to know and apply these standards and to find training content that maximizes your team’s effectiveness and accomplishes your mission.

Anderson Investigative Associates is positioned to custom-tailor training to your specific needs. If you have any questions or would like to discuss the subject of what truth actually is, or any training need, please reach out. Additional issues pertaining to interviewing, auditing, and investigations can be found in other blogs and videos that we have produced and are contained in most blocks of instruction that our company presents.

If you have additional questions, comments, or an interview topic you would like me to address, just let me know. In the meantime, be well, stay safe out there, and start investing in a truth transition that is ethical and effective. It will improve everything you do. It’s time to improve your interviewing and communication skills, not just in interviews, but throughout your life. If you need help getting ready, I know who could help.

Further Reading

  • Levine, T. R. (2014). Truth-default theory (TDT): A theory of human deception and deception detection. Journal of Language and Social Psychology.
  • Vrij, A., Hope, L., & Fisher, R. P. (2014). Eliciting reliable information in investigative interviews. Policy Insights from the Behavioral and Brain Sciences, 1(1), 129–136.
  • Loftus, E. F. (2005). Planting misinformation in the human mind: A 30-year investigation of the malleability of memory. Learning & Memory, 12(4), 361–366.
  • Kassin, S. M., Drizin, S. A., Grisso, T., Gudjonsson, G. H., Leo, R. A., & Redlich, A. D. (2010). Police-induced confessions: Risk factors and recommendations. Law and Human Behavior, 34(1), 3–38.
  • Granhag, P. A., & Hartwig, M. (2015). The strategic use of evidence during investigative interviews: What we know and what we need to know. Nordic Psychology, 67(2), 121–129.
Truth-Default Theory Ethics Science-Based Interviewing

Mark A. Anderson

Director of Training and Development at Anderson Investigative Associates, where he provides training on interview planning, Cognitive Interview techniques, Strategic Use of Evidence, and other science-based interviewing methods.