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AIA Blog Archive

All Blog Articles.

Since 2014, Mark Anderson has published weekly writing on science-based interviewing and personal well-being. Every article is indexed below, organized into two collections.

139Articles published since 2014
2Categories: Interview Techniques & Wellness
WeeklyNew writing most weeks
Collection · 70 Articles

Interview Techniques

Science-based interviewing, investigative strategy, and the research behind better questions — from cognitive interviewing to procedural justice.

2026
The Most Honest Words in the Room: Why “I Don’t Know” Creates Better Conversations
The Unified Human Access Model: A Narrative for Interviewers on Warmth, Cognition & Humility
Evocation and Evidence: Integrating Science and Strategy
Advanced Evocation: Values, Identity, and Fear
The Interviewer’s Internal Work: Regulating Yourself in the Room
Understanding Reluctance: What People Protect and Why It Matters
Evidence-Based Suspicion: The Cornerstone of Science-Based Interviewing
From Gut Instinct to Science: Rethinking Rapport and Trust
Embracing the Lie: A Science-Based Interviewing Approach to Stronger Cases
Same Protocol, Different Approach: Officers and Civilians
Reducing Uncertainty, Resolving Ambiguity: Tools for Investigative Interviewers
Bridging the Gap: How Investigative Agencies Can Implement Science-Based Interviewing
The Truth Unveiled: Why Science-Based Interviewing Outperforms Traditional Interrogation
The Science of Procedural Justice: Trust, Empathy & Listening
Unveiling Truth Through Fairness: Strategic Empathy and Procedural Justice
Why Trust Matters: Applying Procedural Justice in Evidence-Based Interviews
Breaking the Cycle: Why Law Enforcement Must Abandon False Evidence Tactics
The Gameful Mindset: Unlocking Creativity in Investigative Interviewing
2025
Empathy Meets Evidence: The Case for Trauma-Informed Interviewing
WISCI Unveiled: The Evidence-Based Approach to Critical Incident Witness Interviews
Building Trust and Gathering Truth: Research-Driven Communication Strategies
Creativity in Evidence-Based Interviewing: A Forward-Looking Perspective
Evidence-Based Insights: Why Influence Outperforms Persuasion in Investigative Work
Mastering the Truth: Evidence-Based Investigative Interviewing Techniques
The Silent Struggle: The Impact of Loneliness on Investigative Interviewing
The Power of Words: Transforming Investigative Interviews Through Intentional Language
Cracking the Code: Evidence-Based Insights into Detecting Deception
The Power of Understanding: How Empathy Dismantles Fear in High-Stakes Interviews
The Challenge of Change: Embracing Evidence-Based Techniques in Investigative Interviewing
Themes are Out: Ensuring Understanding to Gain the Truth
2023
Are We Ensuring Understanding or Assuming What We Heard?
Critical Thinking’s Essential Role in Interview Planning
The Importance of Honing Critical Thinking Skills for Interviewing Success
Are We Good Listeners; Or Thinking About What We Are Going to Say Next?
2022
I Hope I’m Not Being Bias About Biases
How to Minimize Bad Decisions
Decision Making Skills
Is Your Lack of Organization Causing Decreased Investigation and Audit Productivity?
Minimizing Denials: Handling Them to Focus on Our Interview Goals
Fear: Are We Keeping Fear Paramount in Our Minds During Interviews?
2021
Post COVID-19: What Are We Going to Do About Conducting Interviews?
Ethical Interviewing Article in CFInsider, December 2020
2020
A Baker’s Dozen of Common Mistakes that Damage Effective Interviewing, Part 2
A Baker’s Dozen of Common Mistakes that Damage Effective Interviewing, Part 1
Four Ways To Maximize The Effect of Rapport
The 7 Foundational Requirements for Rapport
2019
Traversing the 3 Levels of Rapport
The Rise of Societal Narcissism and its Impact on Interviewing and Interrogation
Complaint Intake Interview Training for the Florida AIG
I AM CEO Podcast Appearance
Four Benefits of Having A Hotline or Complaint Intake Vehicle
Have We Adequately Prepared Our Hotline Operators and Intake Workers?
2018
Why is Critical Thinking Important?
Six Areas That Improve Dramatically With Interview Training
7 Tips for Telephone Interviews
The Three C’s of Interviewing: Competence, Confidence, and Credibility
2017
Effective Interviewing: What about Interview Room Set Up?
Training the New Generation of Investigators
2016
Effective Interviewing: What about Interview Planning?
Technology and Interviewing: The Electronic Age in Human Interaction
The Power of a Thank You: Using Soft Language in the Interview
Interview Training, Are You Kidding? Who Me?
Deception and the Telephone; How Do We Detect It?
2015
An Aggressive Prevention Approach to Deter Fraud
Questions Posed During Interviews: The Time/Responsibility Continuum
The Neurochemistry of Interviews That Create a Bad Reaction
Finish Well, My Friend: Rapport and the Art of a Good Summary and Close
2014
Hearing is Not Listening
Training For Change
Training For Change
Collection · 69 Articles

Wellness

Resilience, mindset, integrity, and the personal well-being practices that support sustainable, grounded performance — on and off the job.

2026
Article 4: Red Teaming as a Relational Resilience Practice
The Progress Protocol — Part 4: The Creativity Effect of Letting Go
The Progress Protocol — Part 3: Progress Creates Momentum, Not Pressure
The Progress Protocol — Part 2: Why “Good Enough” Is a Power Move
The Progress Protocol — Part 10: Bringing It All Together
The Progress Protocol — Part 9: Progress Is the Real Standard
The Progress Protocol — Part 8: Redefining What “Your Best” Actually Means
The Progress Protocol — Part 7: Common Progress Killers to Watch For
The Progress Protocol — Part 6: Applying the Protocol to Daily Work
The Progress Protocol — Part 5: The START Model — A Field-Ready Framework
Integrity Series Wrap-Up: Integrity as a Daily Practice
Five Practical Ways to Strengthen Your Integrity
Five Reasons Integrity Is Essential for Confidence, Leadership & Long-Term Success
The Three Attributes of Integrity: The Foundation of Personal & Professional Well-Being
Capstone Summary: Red Teaming for a Stronger Life
Article 8: How to Start Red Teaming Your Life
Article 7: The Red Teaming–Wellbeing Model
Article 6: The Interviewer’s Internal Work, Regulating Yourself in the Room
Article 5: Red Teaming and Investigative Interviewing; The Missing Link
Article 3: Red Teaming as a Personal Resilience Practice
Article 2: Red Teaming, The Predictable Ways Humans Court Failure
Article 1: What Red Teaming Really Is
2025
3 Steps to Start Embracing Life’s Changes
9 Proven Tips for Navigating Life’s Toughest Changes
Listen to Learn: 9 Areas to Focus for Success
Interview-Less: Interviewing Traits You Must Avoid
10 Motivational Quotes on Resilience and Perseverance
Leader-Less: Leadership Traits You Must Avoid
Weathering Life’s Storms: How Self-Care Helps You Overcome Adversity
Rising from the Ashes: How to Bounce Back After Life’s Setbacks
Are We Prepared to Meet the Need for Hope in Those We Encounter?
Why You Need to Take Risks to Succeed
Why Are We So Afraid of Failure?
10 Reasons We Are Afraid to Ask for Help
How Important is Being Authentic?
2024
Focus and Action Go Hand in Hand
2023
Reasons Why You Should Become an Action-Taker
3 Secrets to Help You Take Action Now
Happy Thanksgiving: The Unparalleled Power of Thankfulness
7 Ways to Turn Worry into Excitement about Getting Things Done
6 Strategies Sure to Help You Overcome Procrastination and Gain Momentum
A Dozen Life-Changing Habits to Harness the Power of Momentum
5 Steps to Effectively Communicate Your Feelings in Relationships
6 Reasons Unwavering Belief In Yourself Improves Your Relationships
How Can I Be More Supportive in My Relationships?
Embrace Imperfection to Raise Self-Worth
What are Positive Affirmations and Why Should I Care?
Are Confidence and Credibility Important? 8 Power-Ups for Reclaiming Confidence
The Iceberg Model and Interviewing
The Victim Mentality is Running Rampant; Have You Got It Too?
Gratitude is an Attitude: What’s Yours?
What Does Contentment Mean?
The Benefits of Mindfulness
10 Ways to Shift Your Mindset According to the Experts
You’re Not Guaranteed Another Minute, Don’t Let Worry Steal Any
6 Things You Can Do Right Now to Change Your Life and Stop Worrying
6 Ways to Deal with Naysayers and Continue to Crush Your Goals
2022
4 Ways Introverts Can Enjoy More Social Confidence
7 Ways to Turn Worry into Excitement to Get More Things Done
How to Stay Focused in an Increasingly Distracting World
4 Ways You Can Overcome Self-Doubt
5 Beliefs That Keep You from Going After Your Goals
Communication and Follow Up in the Business World
The Importance of Communicating and Persuading with Passion
What Is A Decision?
5 Steps to More Confident Decision-Making
2018
Memories: The Need for Communication and Connection
Nine Steps to Overcoming Resistance and Adversity
2016
What are You Willing to Give? The Law of Reciprocity
In Their Words

Testimonials

Feedback from investigators, auditors and IG professionals who've trained with AIA.

Mark's training classes are a refreshing and engaging approach to gathering pertinent evidence during the interviewing process. He presents the material in a way that draws the audience in.

Elizabeth L. Sherrod, CFE, LPI
CEO, Sherrod Investigative Group · Past President, Knoxville ACFE

Mark's training is engaging, approachable, and genuinely enjoyable, yet firmly grounded in the latest science.

Anthony Palmieri
Deputy Inspector General · President, Palm Beach Economic Crimes Unit

Mark has a myriad of law enforcement and public corruption investigation experience that makes him one of the highest rated instructors at the AIG Institutes.

Stephen Street
Louisiana State Inspector General

Uniquely qualified to develop and deliver interviewing and interrogation training to new and experienced criminal and administrative investigators alike.

Robert Ray
Director, Inspector General Criminal Investigator Academy

Mark's expertise in investigative interviewing sets him apart — an outstanding and enthusiastic instructor who received consistently favorable comments from students and colleagues.

Angela Hrdlicka
Independent Management, Security & Law Enforcement Consultant

Some of the best interviewing training I've ever seen and sent my detectives to. His practices and trainings evolve as he learns more from science-based information.

Brian Peete
Director, Riley County Police Department
Ask Us Anything

Frequently asked questions

What is Anderson Investigative Associates (AIA)?
AIA is a professional training organization specializing in customized, science-based interview and investigative training for organizations across law enforcement, corporate, audit, human resources, and inspection sectors.
What's the difference between the Interview Techniques and Wellness collections?
Interview Techniques covers science-based interviewing, investigative strategy, and communication craft. Wellness covers resilience, mindset, and integrity — the personal foundations that support strong practitioners. Many readers follow both.
What does "science-based interviewing" mean?
It refers to methodologies rooted in cognitive psychology and behavioral science research that improve information accuracy, reduce investigative bias, and enhance the quality of interviews and investigations.
How often is the blog updated?
Mark publishes new writing most weeks, often as part of a themed series — recent examples include "The Progress Protocol" and the "Red Teaming" series.
Are AIA's training programs customizable?
Yes. AIA specializes in fully customized training solutions tailored to an organization's specific operational requirements, training gaps, culture, and investigative challenges.
Who should attend AIA training programs?
Professionals in law enforcement, auditing, internal investigations, human resources, corporate security, inspection, evaluation, and other roles where effective information gathering is critical.
How is AIA's training delivered?
Training can be structured in various formats, from one-day workshops to multi-day immersive courses, and includes interactive exercises, realistic scenarios, and hands-on practice.
Why is science-based training important in investigations and interviews?
Science-based approaches improve investigative outcomes by maximizing the reliability and accuracy of information obtained, minimizing bias, and creating defensible methods suitable for legal and professional scrutiny.
Can AIA training help with HR investigations and interviews?
Yes. AIA provides training tailored to human resources professionals for employee interviews, misconduct investigations, conflict resolution, and documentation practices aligned with legal and organizational standards.
How can I contact Anderson Investigative Associates?
You can reach AIA through the website's contact page or by calling the office directly at (912) 571-6686.

Committed to truth through science-based interviewing.

Have questions about scheduling a training for your organization?

(912) 571-6686