Collection · 70 Articles
Interview Techniques
Science-based interviewing, investigative strategy, and the research behind better questions — from cognitive interviewing to procedural justice.
2026
The Most Honest Words in the Room: Why “I Don’t Know” Creates Better ConversationsAugust 7, 2026
The Unified Human Access Model: A Narrative for Interviewers on Warmth, Cognition & HumilityAugust 7, 2026
Evocation and Evidence: Integrating Science and StrategyAugust 7, 2026
Advanced Evocation: Values, Identity, and FearAugust 7, 2026
The Interviewer’s Internal Work: Regulating Yourself in the RoomAugust 7, 2026
Understanding Reluctance: What People Protect and Why It MattersAugust 6, 2026
Evidence-Based Suspicion: The Cornerstone of Science-Based InterviewingJune 18, 2026
From Gut Instinct to Science: Rethinking Rapport and TrustJune 18, 2026
Embracing the Lie: A Science-Based Interviewing Approach to Stronger CasesJune 18, 2026
Same Protocol, Different Approach: Officers and CiviliansJune 18, 2026
Reducing Uncertainty, Resolving Ambiguity: Tools for Investigative InterviewersJune 18, 2026
Bridging the Gap: How Investigative Agencies Can Implement Science-Based InterviewingJune 18, 2026
The Truth Unveiled: Why Science-Based Interviewing Outperforms Traditional InterrogationJune 18, 2026
The Science of Procedural Justice: Trust, Empathy & ListeningJune 18, 2026
Unveiling Truth Through Fairness: Strategic Empathy and Procedural JusticeJune 18, 2026
Why Trust Matters: Applying Procedural Justice in Evidence-Based InterviewsJune 18, 2026
Breaking the Cycle: Why Law Enforcement Must Abandon False Evidence TacticsJune 18, 2026
The Gameful Mindset: Unlocking Creativity in Investigative InterviewingJune 18, 2026
2025
Empathy Meets Evidence: The Case for Trauma-Informed InterviewingAugust 6, 2025
WISCI Unveiled: The Evidence-Based Approach to Critical Incident Witness InterviewsAugust 1, 2025
Building Trust and Gathering Truth: Research-Driven Communication StrategiesJuly 28, 2025
Creativity in Evidence-Based Interviewing: A Forward-Looking PerspectiveJuly 24, 2025
Evidence-Based Insights: Why Influence Outperforms Persuasion in Investigative WorkJanuary 20, 2025
Mastering the Truth: Evidence-Based Investigative Interviewing TechniquesJanuary 20, 2025
The Silent Struggle: The Impact of Loneliness on Investigative InterviewingJanuary 20, 2025
The Power of Words: Transforming Investigative Interviews Through Intentional LanguageJanuary 20, 2025
Cracking the Code: Evidence-Based Insights into Detecting DeceptionJanuary 20, 2025
The Power of Understanding: How Empathy Dismantles Fear in High-Stakes InterviewsJanuary 20, 2025
The Challenge of Change: Embracing Evidence-Based Techniques in Investigative InterviewingJanuary 20, 2025
Themes are Out: Ensuring Understanding to Gain the TruthJanuary 20, 2025
2023
Are We Ensuring Understanding or Assuming What We Heard?May 9, 2023
Critical Thinking’s Essential Role in Interview PlanningMarch 27, 2023
The Importance of Honing Critical Thinking Skills for Interviewing SuccessMarch 20, 2023
Are We Good Listeners; Or Thinking About What We Are Going to Say Next?March 20, 2023
2022
I Hope I’m Not Being Bias About BiasesOctober 12, 2022
How to Minimize Bad DecisionsSeptember 26, 2022
Decision Making SkillsSeptember 26, 2022
Is Your Lack of Organization Causing Decreased Investigation and Audit Productivity?September 26, 2022
Minimizing Denials: Handling Them to Focus on Our Interview GoalsJuly 11, 2022
Fear: Are We Keeping Fear Paramount in Our Minds During Interviews?June 28, 2022
2021
Post COVID-19: What Are We Going to Do About Conducting Interviews?May 11, 2021
Ethical Interviewing Article in CFInsider, December 2020May 5, 2021
2020
A Baker’s Dozen of Common Mistakes that Damage Effective Interviewing, Part 2May 12, 2020
A Baker’s Dozen of Common Mistakes that Damage Effective Interviewing, Part 1March 31, 2020
Four Ways To Maximize The Effect of RapportMarch 31, 2020
The 7 Foundational Requirements for RapportJanuary 20, 2020
2019
Traversing the 3 Levels of RapportNovember 25, 2019
The Rise of Societal Narcissism and its Impact on Interviewing and InterrogationOctober 28, 2019
Complaint Intake Interview Training for the Florida AIGJune 21, 2019
I AM CEO Podcast AppearanceApril 29, 2019
Four Benefits of Having A Hotline or Complaint Intake VehicleFebruary 5, 2019
Have We Adequately Prepared Our Hotline Operators and Intake Workers?January 22, 2019
2018
Why is Critical Thinking Important?October 29, 2018
Six Areas That Improve Dramatically With Interview TrainingSeptember 19, 2018
7 Tips for Telephone InterviewsJuly 30, 2018
The Three C’s of Interviewing: Competence, Confidence, and CredibilityJuly 2, 2018
2017
Effective Interviewing: What about Interview Room Set Up?May 9, 2017
Training the New Generation of InvestigatorsApril 12, 2017
2016
Effective Interviewing: What about Interview Planning?October 11, 2016
Technology and Interviewing: The Electronic Age in Human InteractionApril 25, 2016
The Power of a Thank You: Using Soft Language in the InterviewFebruary 17, 2016
Interview Training, Are You Kidding? Who Me?February 11, 2016
Deception and the Telephone; How Do We Detect It?January 14, 2016
2015
An Aggressive Prevention Approach to Deter FraudSeptember 29, 2015
Questions Posed During Interviews: The Time/Responsibility ContinuumMay 20, 2015
The Neurochemistry of Interviews That Create a Bad ReactionMarch 20, 2015
Finish Well, My Friend: Rapport and the Art of a Good Summary and CloseFebruary 11, 2015
2014
Hearing is Not ListeningSeptember 29, 2014
Training For ChangeMay 2, 2014
Training For ChangeJanuary 16, 2014