“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond.” –Tony Robbins This is the last in a series of three blogs on the intricacies and application of rapport to the interview process.
Read more →Planning is essential in so many areas of life, although it is often neglected. Just last week, my family had the opportunity to plan for the arrival of Hurricane Matthew and a month before that for Hurricane Hermenes. We attempted to focus on eventualities so that we
Read more →Do we need more interview training, or once we have been trained up, is that enough? There are numerous organizations that believe once you have that requisite basic interview training, you are good to go for a career of interviewing. Research clearly shows that this couldn’t be
Read more →“Without visual cues, detecting deception is difficult, but not impossible. We must listen better.” Detecting Deception over the Telephone When completing interviews in investigations, audits, and inspections, in-person interviews are, without question, the most revealing and effective method, allowing the interviewer to create quality rapport, ask questions
Read more →We hear all through life the importance of finishing strong. We hear it in academics and sports, and the concept is drilled into us, in part, because it is so difficult to accomplish. The difficulty is we get tired; we get discouraged; we don’t have the intestinal
Read more →It is such a blessing to be able to get out and provide training that generates results as soon as the attendee returns to the field. We know that research specifically identifies that employees that receive refresher training in interviewing are significantly more effective than their peers
Read more →As the New Year begins, so does our opportunity at Anderson Investigative Associates (AIA) to provide innovative, flexible and customized interview training to each of our customers. After 30 plus years of government experience in investigations, auditing, interviewing and training; the opportunity to expand into the private
Read more →