Effective Interviewing: What about Interview Planning?

Planning is essential in so many areas of life, although it is often neglected.  Just last week, my family had the opportunity to plan for the arrival of Hurricane Matthew and a month before that for Hurricane Hermenes.  We attempted to focus on eventualities so that we

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Deception and the Telephone; How do we Detect it?

“Without visual cues, detecting deception is difficult, but not impossible. We must listen better.” Detecting Deception over the Telephone When completing interviews in investigations, audits, and inspections, in-person interviews are, without question, the most revealing and effective method, allowing the interviewer to create quality rapport, ask questions

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An Aggressive Prevention Approach to Deter Fraud

By: Mark A. Anderson, Director of Training Anderson Investigative Associates It has been a common occurrence in recent years when audit firms have certified organizations as healthy, only to have major problems exposed shortly thereafter with those companies. These acts have resulted in liability settlements for millions

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Questions Posed During Interviews: “The Time/Responsibility Continuum”

Answering Questions Posed During Interviews: “The Time/Responsibility Continuum” Mark A. Anderson Anderson Investigative Associates In the multitude of interviews that we complete as interviewers (investigators, auditors, inspectors, or human resource professionals, etc), one would think that interviewees don’t know we are the ones asking the questions and

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