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Posts Tagged #investigations

Have We Adequately Prepared Our Hotline Operators and Intake Workers?

As 2019 starts, I have had numerous conversations and input regarding Hotline Operator and Intake Worker interviewing and their preparation to be optimally effective.  These conversations have caused me pause and motivated me to seek additional observations from my connections on several points.  The input has come

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7 Tips for Telephone Interviews

Mark A. Anderson Director of Training and Development Anderson Investigative Associates Getting to the truth in an interview is much more difficult over the telephone, but can be accomplished. In over 30 years of doing criminal, administrative, and personnel interviews for the FBI, USDOJ, and several other

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