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Posts Tagged #interviewing

Have We Adequately Prepared Our Hotline Operators and Intake Workers?

As 2019 starts, I have had numerous conversations and input regarding Hotline Operator and Intake Worker interviewing and their preparation to be optimally effective.  These conversations have caused me pause and motivated me to seek additional observations from my connections on several points.  The input has come

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Memories:The Need for Communication and Connection

A Great Holiday Exercise  “Memory…is the diary that we all carry about with us.” –Oscar Wilde This is a different slant on my ongoing blogs.  I urge you to take some time and join me for a while.  It’s a personal journey with lasting implications, while at

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7 Tips for Telephone Interviews

Mark A. Anderson Director of Training and Development Anderson Investigative Associates Getting to the truth in an interview is much more difficult over the telephone, but can be accomplished. In over 30 years of doing criminal, administrative, and personnel interviews for the FBI, USDOJ, and several other

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