“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond.” –Tony Robbins This is the second in a series of three blogs on the intricacies and application of rapport to the interview
Read more →“Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond.” –Tony Robbins This is the first in a series of three blog posts on the intricacies and application of rapport to the
Read more →The rise of narcissism seen in society today is having a significant impact in the interview room. It effects many areas of the interview and must be continually assessed and proactively addressed to maximize your interview results. One of the most substantive areas requiring our attention is
Read more →As 2019 starts, I have had numerous conversations and input regarding Hotline Operator and Intake Worker interviewing and their preparation to be optimally effective. These conversations have caused me pause and motivated me to seek additional observations from my connections on several points. The input has come
Read more →A Great Holiday Exercise “Memory…is the diary that we all carry about with us.” –Oscar Wilde This is a different slant on my ongoing blogs. I urge you to take some time and join me for a while. It’s a personal journey with lasting implications, while at
Read more →Mark A. Anderson Director of Training and Development Anderson Investigative Associates Getting to the truth in an interview is much more difficult over the telephone, but can be accomplished. In over 30 years of doing criminal, administrative, and personnel interviews for the FBI, USDOJ, and several other
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